About Townsend Accommodation

Townsend is an independent letting agent established in Falmouth, Cornwall for over 25 years.

We’re dedicated to providing our landlords with an outstanding management service. Covering an area from Lands’ End to Bodmin and everywhere in between, Townsend’s highly experienced team include specialists in legislation, accounting and inspection. We’ve also cultivated valuable relationships with dependable local contractors in all aspects of property maintenance.

Members of the Association of Residential Letting Agents (ARLA Propertymark) and Fully Endorsed Safe Agents with Client Money Protection (CMP), Townsend take the stress out of being a landlord. Whether you have a Residential or Student property, we work hard to ensure everything runs smoothly for the duration of the let. Our tenants pass rigorous screening, plus regular inspections are carried out to ensure the condition of your property remains first-rate.

We advertise properties on a variety of portals, including On The Market, Rightmove plus social media platforms and our own website to give your property the best exposure possible. The team here at Townsend take pride in the positive feedback received from both landlords and tenants alike.

We love to talk about the letting business, so please feel free to contact us for a chat.

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For Your Information

Student Properties for 2017 are advertised on our website. Please DO NOT go to the properties without an appointment.

All Properties are available from the 3rd July 2017, unless otherwise stated.

All Tenants are subject to a non-refundable £150 application fee. Booking to view student properties is available after 3rd Jan 2017, for viewings to start early Jan 2017.

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At the start of your tenancy

Once you have completed your student tenant detail form and paid your non-refundable application fee for a room in a student property we will raise your tenancy contract and send this to your stated guarantor for signature. The contracts should be returned to us by the date stated in our letter to your guarantor. We will hold the contracts until the date of commencement. Please ensure you are aware of your contract start date.

On the day your contract starts you should come to our office to sign the contracts and collect your keys to the property. This should be between 10.00am and 5.00pm.At this time we will require your first rental payment. Rental during the months of July, August and September (where applicable) may be paid monthly on the 1st of the month. Thereafter rental payments should be made quarterly in advance on 1st October, 1st January and 1st April. Payments may be made by bank transfer (details of our account are as stated on the letter to your guarantor), debit card payment, cheque or cash. Any returned cheques will be charged at standing banking charge rate. Any late rental payments will be subject to a charge of 6% per annum as stated in the tenancy contracts.

If you are unable to visit our office on the day of your contract starting you may come in on any weekday thereafter between 10.00am and 5.00pm. You must however arrange to make your rental payment on the day of your contract start. Please note that it is not our policy to post or issue keys on your behalf as all contracts must be signed by the tenant on the day of key issue. Student tenants are exempt from paying council tax but in order to qualify an exemption certificate must be provided to the council tax office if required. If you are a first year student you will not be exempt until your course actually starts and should therefore be aware that you will be liable for council tax from when your contract starts until the start of your course. Similarly, if you change course, starting a new course in the new academic year the council will not consider you exempt again until your new course starts.

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How to secure a room?

Rooms may only be secured by the payment of a non-refundable application fee of £150. This can be paid by cash or card at our office or by card over the phone or bank transfer(please call 01326 315000 for details).

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New Student List For 2016/2017

We will be releasing our list of properties available for the academic year 2015 / 2016 during the first week of January 2016.

For properties available now, please click HERE.

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