About Townsend Accommodation

Townsend Accommodation has been established in the Falmouth and Penryn area of Cornwall since 1992. The business was developed by Barbara Townsend who operated a successful property management company in London for many years prior to relocation. Due to its success in the property letting and management market Townsend Accommodation has expanded at a steady pace, keeping abreast of the technology available to us and concentrating on giving a good service to both landlords and tenants.

Our business is very much a ‘team-work’ organisation with the benefit of members dedicated to specialist areas such as legislation, accounting, website management and property inspection. We have fully developed relationships with excellent contractors in every field of property maintenance all of whom are able to provide us with a dependable and committed service.

We pride ourselves on the positive ‘feedback’ received from both landlords and tenants alike. Equally, we are reactive to changing requirements and we feel this important aspect of our service reflects our constant and continued attention to our client’s needs.

Townsend Accommodation is dedicated to providing a friendly and efficient Full Management Service. We take the stress out of being a Landlord and do our best to ensure that everything runs smoothly for the duration of the let.

If you are looking for residential property or a student accommodation to rent, we endeavour to find suitable accommodation to meet your personal requirements, with the minimum of hassle and we keep in contact through our property inspector should you have any problems throughout your tenancy.>

We love to talk about our business so if you would like to find out more about us it will be our pleasure – please feel free to contact us for an informal chat or meeting.



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For Your Information

Student Properties for 2015 will be advertised on our website from around the 13th Jan 2015 Please DO NOT go to the properties without an appointment.

All Properties are available from the 3rd July 2015, unless otherwise stated.

All Tenants are subject to a non-refundable £150 application fee. Booking to view available student rooms will start from 13th January 2015, for viewings to start from 19th Jan 2015.

At the start of your tenancy

Once you have completed your student tenant detail form and paid your non-refundable application fee for a room in a student property we will raise your tenancy contract and send this to your stated guarantor for signature. The contracts should be returned to us by the date stated in our letter to your guarantor. We will hold the contracts until the date of commencement. Please ensure you are aware of your contract start date.

On the day your contract starts you should come to our office to sign the contracts and collect your keys to the property. This should be between 10.00am and 5.00pm.At this time we will require your first rental payment. Rental during the months of July, August and September (where applicable) may be paid monthly on the 1st of the month. Thereafter rental payments should be made quarterly in advance on 1st October, 1st January and 1st April. Payments may be made by bank transfer (details of our account are as stated on the letter to your guarantor), debit card payment, cheque or cash. Any returned cheques will be charged at standing banking charge rate. Any late rental payments will be subject to a charge of 6% per annum as stated in the tenancy contracts.

If you are unable to visit our office on the day of your contract starting you may come in on any weekday thereafter between 10.00am and 5.00pm. You must however arrange to make your rental payment on the day of your contract start. Please note that it is not our policy to post or issue keys on your behalf as all contracts must be signed by the tenant on the day of key issue. Student tenants are exempt from paying council tax but in order to qualify an exemption certificate must be provided to the council tax office if required. If you are a first year student you will not be exempt until your course actually starts and should therefore be aware that you will be liable for council tax from when your contract starts until the start of your course. Similarly, if you change course, starting a new course in the new academic year the council will not consider you exempt again until your new course starts.

How to secure a room?

Rooms may only be secured by the payment of a non-refundable application fee of £150. This can be paid by cash or card at our office or by card over the phone or bank transfer(please call 01326 315000 for details).